Social & Digital
Rare Disease
United States
FDA Galactosemia Advocacy Campaign

Timeline
60 Days
Service Area
Social & Digital
Region
United States
The Galactosemia Advocacy Campaign was a rapid-response, 60-day initiative designed to activate the patient community and key stakeholders. The campaign focused on educating the FDA, policymakers, and the media about the urgent need for the first-ever treatment for Galactosemia in the United States.
Results
10,270
Petition Supporters
2M
Social media engagements
750
Dedicated conversations
The Challenge
Patients living with Galactosemia face a significant disease burden but lack an approved treatment in the US. The core challenge was to quickly mobilize the patient community and stakeholders to educate decision-makers on this burden and build clear, evidence-based support for the FDA's priority review and approval of a potential new treatment.
Our Approach
We implemented a rapid response advocacy and "surround sound" communications campaign with defined calls to action. The strategy and message development plan was executed through several key pillars:
Patient Storytelling & Social Media
We developed weekly social prompts, resources, and images to help the community share their stories online. We launched the #PaveTheWayFDA hashtag alongside the existing #ThisisGalactosemia tag to center the community's voice and expand the campaign's reach.
Community Activation
We launched a Change.org petition titled "Pave the Way, FDA, for the Potential First Treatment for Galactosemia" to create a centralized, urgent call to action for the public to rally behind.
Stakeholder Engagement
We engaged the broader rare disease community to urge the FDA to incorporate patient voices into their review. This included drafting a group letter of support circulated to 12 rare patient advocacy organizations, as well as collaborating with the EveryLife Foundation’s Rare Disease Congressional Caucus to submit a letter to Members of Congress.
Campaign Hashtags
#ThisisGalactosemia #PaveTheWayFDA

The Outcome
The targeted campaign successfully activated the community and generated significant attention and support:
Petition Success
The Change.org petition rapidly grew to over 10,270 supporters, generating more than 274,000 views and 3,500 shares. The impressive growth even prompted direct outreach and praise from a Deputy Campaigns Director at Change.org.
Massive Social Reach
The campaign drove more than 2,500 social media engagements and achieved an overall reach of over 2 million. In May and June, there were over 750 dedicated social conversations.
Increased Organizational Output
The Galactosemia Foundation's digital presence saw a massive boost, sharing 30 posts on Facebook within 74 days—a significant increase compared to their usual average of just five posts per month.
Broad Stakeholder Support
The initiative successfully secured backing from prominent organizations, including Rare New England, the National Coalition for Infant Health, and Research!America, presenting a united front to lawmakers and the FDA.
"CCG understood immediately that patients are the most powerful voice in any regulatory conversation. The campaign they built didn't just raise awareness — it created an undeniable record of community support."
Patient Advocacy Leader



